What information do we collect and how?
Visitors can enter personal details on numerous forms throughout the site, including forms for reserving a cottage holiday, requesting a brochure, and also for homeowner packs.
Currently, Suffolk Secrets uses this personal information as a basis for notifications to users. These are called ‘opt-in’ emails.
What will the information be used for?
Where we collect names, addresses & other personal information including email addresses on our website, these will only be used by Suffolk Secrets. We will never pass that information on to any third parties.
As stated on our website, Suffolk Secrets is one of a small group of locally focused brands owned by The Original Cottage Company Limited. Subject to the above, we may as part of our business marketing activity, send information relevant to The Original Cottage Company products and services to individuals on our database. At any time individuals may request not to receive such information in the future.
We may use personal information to contact users on an individual basis, in order to implement or enforce the Terms of Service of the Suffolk Secrets website.
Subject to the above, we may as part of our business marketing activity, send information relevant to Suffolk Secrets products and services to individuals on our database. At any time individuals may request not to receive such information in the future by contacting Suffolk Secrets direct.
Surveys and Resulting Information
Subject to the above, we may conduct surveys or other studies of our customer base and use this information for internal marketing and planning purposes. Participation in such surveys is at the individual’s option; Suffolk Secrets does not conduct mandatory surveys.
Where we become aware that site security is compromised or non-public user information has been disclosed to unrelated third parties as a result of external activity, for example in the case of external security attacks, we shall take reasonable measures, which include internal investigation and notification to and cooperation with law enforcement authorities.
Suffolk Secrets will, at no time, unless such disclosure is required by law or a user specifically authorises such disclosure, disclose individual user personal information that is not publicly available to unrelated third parties.
The Suffolk Secrets website contains links to other websites, whether owned or controlled by Suffolk Secrets affiliates or unrelated third parties. Suffolk Secrets are not responsible for the privacy policies and practices of any linked website.
If you would like to find out more about Suffolk Secrets, please click here.