Letting with Suffolk Secrets

Holiday letting with Suffolk Secrets provides you with the best of both worlds.  Operating from three offices (Southwold, Aldeburgh and Saxmundham) we can provide you with a great service and a wealth of local knowledge.  This is coupled with the expertise of our central team of specialists - we're owned by the family-run, national agency The Original Cottage Company.

Our advice is free and without obligation. To speak to a member of the team please call us on 01502 722717 or request a Homeowner Information Pack via the form below.

 

A bit about us

 


Holiday letting with Suffolk’s leading agency (that's us!) is a fantastic option if you are looking at earning income from your second home or adding to your investment portfolio.


We were established in 1995, so we’re no ‘new kid on the block’.  Our years of experience, knowledge of the local area and the holiday homes we market is unrivalled. 

We have two lovely offices in Southwold and Aldeburgh, both in prime locations in the heart of the town, plus a further office at Saxmundham for our managed services. With dedicated teams for homeowner and customer service, marketing and property management, plus national sales support (more on that later), we’re able to offer you a service tailored for you.  Perhaps you enjoy managing your own property and simply want to use Suffolk Secrets as a booking agent?  No problem.  Or maybe you want us to take care of everything; housekeeping, maintenance, proactive repairs, the lot?  We can take care of it.

We're part of one big family

Suffolk Secrets is one of a family of local brands owned by The Original Cottage Company; a business established in 1992 by Richard and Leslie Ellis. 


From offices in Reepham, Norfolk The Original Cottage Company runs a national brand, Originalcottages.co.uk and provides a variety of specialist services for the whole family of brands.

Being ‘part of the family’ gives us quite a unique offering.  The talents, know-how and local knowledge of our Suffolk based team are complemented by specialist skills, industry knowledge and marketing opportunities on a national level. The benefits include:

  • A sales support line open from 8am until 8pm Monday to Saturday and 10am until 6pm on Sundays.
  • Specialist online marketing, including pay per click, search engine optimisation, affiliate marketing, website development and customer relationship management.
  • IT development. (Our entire business is built on our own sophisticated software system)
  • National business insights from a portfolio of nearly 5,000 holiday cottages.
Please watch our short Original Cottages video to learn more about the huge benefits of holiday letting with us:
 

Meet our sister - Suffolk Cottage Holidays

Our closest sister in the Original Cottages Family lives just on our doorstep, with an office in Woodbridge.

Suffolk Cottage Holidays has a portfolio of over 250 holiday cottages and is the only letting agency in the county to exclusively feature countryside properties. 

Both Suffolk Secrets and Suffolk Cottage Holidays are managed and run by one truly local Suffolk team.

Suffolk Cottage Holidays Website

Marketing for Success

We Know Our Audience

Our sophisticated Customer Relationship Management software (CRM) gives us outstanding insights into customer demographics, booking behaviour, marketing preferences and interests.  This allows us to target our marketing campaigns, ensuring optimum engagement and conversion rates.

Online Presence

Suffolk Secrets has tremendous online presence thanks to a combination of expert skills in digital marketing (pay per click, search engine optimisation and social media engagement) and local knowledge.  Our website has been designed with the user experience front of mind to ensure that booking process is seamless and our social media audience continue to grow.

Local Marketing and Brand Awareness

Being truly local is one of our core values and this is reflected in our marketing activity around Suffolk.  We are proud sponsors of various events including Southwold Arts Festival, Aldeburgh Carnival, Suffolk Walking Festival and Suffolk Restaurant Week.

PR and Partnerships

Our PR team work proactively to generate press coverage as well as responding quickly to media requests.  We also work with various local partners for example Stokes Sauces and Skinners Pet Foods to widen awareness of our brand and grow our database.

Hassle-free property management

Suffolk Cottage Care is the property management division of Suffolk Secrets.  We can take care of as much of your property management as you wish, from regular housekeeping and maintenance to one-off renovation work.

Local team

Based in Saxmundham, the Suffolk Cottage Care team are well located to service the most popular tourism hotspots as well as some of the county’s better kept secrets.

About Suffolk Cottage Care

Housekeeping

We can provide a regular housekeeper to take care of all changeover cleans and linen changes under a comprehensive service level agreement.

 

Housekeeping services

Maintenance

Suffolk Cottage Care offers an emergency call-out service for guests to deal with issues and reactive repairs.  We can also manage a regular maintenance plan for your property.

View maintenance packages

Linen & laundry service

You can’t beat crisp, white linen!  We can help you with linen hire or purchase and deal with laundry requirements.

Linen & Laundry

Welcome packs & luxury toiletries

Our welcome packs and L’Occitaine toiletries provide a great first impression for your guests.

View welcome packs

Other maintenance services

Think window cleaning, patio pressure washing, chimney sweeping – you name it we can help.  Just give us a call!

Suffolk Cottage Care: 01502 725505

Looking after YOU

As well as providing you with effective marketing and booking management, plus first class customer service for you and your guests, we offer a few other little perks just for you!
 

10% Original Cottages discount

As we are part of the Original Cottages group, our homeowners enjoy a 10% discount off their own holidays.

With over 5,000 Original Cottages properties to choose from, you too could enjoy exploring the UK for less.

Exclusive discounts from our partners

We’ve teamed up with a range of local and national companies to ensure that you are rewarded with some seriously great offers and discounts.

Find out more by requesting a Homeowner Information Pack today.

 

Ready to learn more? Request a FREE Homeowner Information Pack:

Please fill in your details below to request a Homeowner Information Pack. We will send you a guide filled with information about successful holiday letting and how to maximise your return on your second home, and will follow this with a friendly call to discuss how we can best help you.