The Finest Choice of Holiday Cottages

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are very pleased to say that we have received a Gold Trusted Merchant Award from Feefo in 2014, 2015, 2016, 2017 and 2018.

Open Plan Room - View 2

The Aldeburgh Bolt Hole - September 2014

“Very efficient - good website and brochure.”

Berdroom 1 - View 1

The Spinney - September 2014

“Communication excellent in all areas.”

Marsh Cottage Hide resides at the end of a quiet lane in Reydon near Southwold.

Marsh Cottage Hide - September 2014

“Efficient and professional.”

Master Bedroom - View 1

The Mast - September 2014

“needed very little contact with office as everything was just right but nice to know that they were just down the road iff needed”

The Nest - September 2014

“The company is very well organised and efficient”

Walnut Tree Cottage - September 2014

“No problem organisation will use again .”

Exterior - View 1

Little Doric - September 2014

“Honestly cannot fault Suffolk Secrets.”

Kitchen - View 3

Alma Rise - September 2014

“Only dealt with online but all communication was excellent. Will definitely use this company again.yes”