The Finest Choice of Holiday Cottages

Customer Reviews

We love hearing what our customers thought about their holiday with us and use an independent review platform called Feefo to collect their feedback when they return home.

So far, we have received a total of 1935 with 98% of those customers telling us that their experience with Suffolk Secrets was either 'Excellent' or 'Good'. You can read them all here:

Exterior - View 1

Reydon Grove Farm - May 2017

“This was our second time using Suffolk Secrets and I was astonished by the poor level of service from the Southwold Office given how good the Aldburgh Office had been last September. There were no e-mail reminders as promised. The security deposit was not put through properly when I rang to pay this on 12th April and I was contacted on 22nd April to remind me to pay due to the inefficiency of the Southwold team.”

Sitting Room - View 1

Beresford House - May 2017

“Our only negative comment is the lack of prior information about access to the attic bedroom and the low beams in the room. We were a group of six adults in our 60s. Fortunately we are all sufficiently mobile to use the stairs to the attic but had that been otherwise we would have discovered too late that the property wasn't suitable for us. One couple couldn't use the attic because they are both over 6 feet tall and would have been in constant danger of hitting their heads on the beams.”

Exterior - View 3

The Coach House - May 2017

“All contact with Suffolk Secrets staff was both professional , friendly and efficient.”

Exterior - View 1

The Number 10 House - May 2017

“We made few or no requests beyond booking.”

Open Plan Room - View 1

1 White Point - May 2017

“Very helpful and efficient in providing information on a wide range of accommodation”

Shoreline - May 2017

“Very friendly and helpful”

Sitting Room - View 1

Happy Days - May 2017

“Mislead on parking availability”

Grebe Cottage is a cute little cottage situated very close to Woodbridge.

Grebe Cottage - May 2017

“Just one problem , of being notified of our safe key code after we had left home for our holiday luckily I had rung the office the day before , which they had asked you to do in the original correspondence”

Exterior - View 1

Fairfield House East - May 2017

“Polite and friendly staff very helpful with any queries or questions”

Relax in this clam coloured double bedroom at High Tide.

High Tide - May 2017

“Very friendly and helpful”

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