The Finest Choice of Holiday Cottages

Customer Reviews

We love hearing what our customers thought about their holiday with us and use an independent review platform called Feefo to collect their feedback when they return home.

So far, we have received a total of 1935 with 98% of those customers telling us that their experience with Suffolk Secrets was either 'Excellent' or 'Good'. You can read them all here:

Whip up a culinary storm, romantic meal for two or a hearty breakfast in this fresh modern kitchen.

The Britten - December 2016

Suffolk Secrets went out of their way to help us find a short break at very short notice when we needed it. All of those we spoke to by phone or in the local office were exceptionally helpful knowledgeable and friendly. I would definitely recommend them to others for holidays in the Suffolk area.

Greenacres - December 2016

Not you fault that there were so many problems, but you could contact the owner and tell her about our experience.

Victoria Cottage - December 2016

See above comment

Heather View - December 2016

The staff at Suffolk Secrets are most knowledgable, polite and helpful.Their brochure is a pleasure to read, and their website is clear and informative.

December 2016

First class, always helpful

December 2016

SALES EXCELLENT AND KEY AVAILABILITY GREAT. I TELEPHONED SATURDAY, SUNDAY AND MONDAY TO TALK TO MAINTENANCE. MESSAGE SAYS THEY SHOULD HAVE BEEN OPEN WHEN I RANG HOWEVER LEFT MESSAGE ON VOICE MAIL (NUMBER 2 ON SYSTEM) AND PRESS 1 FOR CALL BACK. NO RETURN CALL. EVENTUALLY REPORTED TO SALES (WHO DO ANSWER THE TELEPHONE AND WERE POLITE THAT OVEN NOT WORKING ALSO REPORTED NO RESPONCE FROM MAINTENANCE. THIS LET YOUR COMPANY DOWN AS I HAVE STILL NOT RECEIVED A CALL.

Grebe Cottage is a cute little cottage situated very close to Woodbridge.

Grebe Cottage - November 2016

A last minute booking was dealt with in a friendly and efficient manner.

This sitting area at The Nutshell in Aldeburgh has plenty of seating both stripey and plain.

The Nutshell - November 2016

Friendly staff in Albourgh

Tall Cottage - November 2016

We found the service very good. Because we were booking four properties to provide space for a large family celebration, there was a great deal of contact and I had lots of questions. Everyone was very helpful at all points, and on the weekend, all went very smoothly. I will definitely use your company again.Special thanks to Carole who helped initially with finding all four properties in close proximity. Her local knowledge did help.

White Cottage is a tastefully decorated Suffolk cottage located in the seaside town of Southwold.

White Cottage - November 2016

Friendly, efficient staff and excellent customer service!

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