Owner Information

Letting your property with SUFFOLK Secrets . . .

Request an owner pack!

Our personal knowledge of the Suffolk area and the holiday properties featured in our brochure have a very positive benefit to our customers and our carefully targeted advertising is aimed at attracting visitors who appreciate the beauty of our county and its wealth of attractions. We advertise widely throughout the year in national newspapers, magazines, journals, self catering guides and the Internet.

As part of our comprehensive service to visitors, we ensure that they have an all-inclusive package when staying in our holiday cottages in Suffolk – meaning that bed linen and heating must always be included, which in turn encourages recommendations and repeat bookings. We also insist that all of our Suffolk self catering properties are inspected and star rated by the tourist board so that customers can select their level of quality. All of these points are very well received.

We are always seeking quality properties in good locations throughout Suffolk that we can include in our literature. Even though you have missed our 2011 brochure, our website is produced in-house, meaning your property can be featured immediately on our web pages.

We have a Customer Service Questionnaire which we have found provides us with valuable feedback on our service systems and allows the customer to express their thoughts, both on the holiday property and on the service we provide. This information is very useful for both us and the homeowner to track trends in customer comments and to address immediate issues very quickly. This added local knowledge is one of the many plus points of a specialist agency based in the county it promotes and our brochure to booking ratio bears this out.

If you would like more information about our Suffolk holiday cottage letting service, please request an owner pack or give us a call to discuss your Suffolk property further.

Insurance

The acquisition of a Suffolk holiday home necessitates suitable insurance cover. It is a specific condition of our contract with you that you have in place Public and Property Owner's Liability insurance cover for at least £2 million, for a smaller property, and up to £5 million for larger holiday properties. Your existing insurance policy covering your property and contents could well include this, but it may not extend to apply whilst the property is let. It is important, and a legal requirement, to ensure appropriate cover is in place to protect you and your property.

If not, or if you wish to compare cover and prices, you may be interested to know that both Boshers in Bideford provide policies for holiday properties. For more information, please contact them direct:

Boshers Ltd - Holiday Home Insurance Specialists - www.boshers.co.uk/holiday-home-insurance